Privacy Policy

Last Updated: 22nd August, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through WhatsApp Business and our online platforms.

1. Information We Collect

Personal Information: Name, phone number, email, or other details you provide while signing up, contacting us, or engaging with our services.
Usage Information: Interactions with our WhatsApp messages, advertisements, and website.
Technical Information: Device type, IP address, browser type, and cookies for improving user experience.

2. How We Use Your Information

To communicate with you via WhatsApp Business (updates, offers, service-related messages).
To provide products, services, or support that you request.
To send you promotional campaigns, advertisements, and updates.
To comply with Meta’s policies, legal obligations, and ensure platform security.

3. Sharing of Information

We do not sell or rent your data.
We may share information with trusted partners or service providers who help us operate our business (e.g., WhatsApp Business API providers, advertising partners).
Information may be disclosed if required by law or regulatory authorities.

4. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, loss, or misuse. However, no system is fully secure, and we cannot guarantee absolute security.

5. Your Rights

You can opt out of receiving marketing messages at any time by replying “STOP” on WhatsApp or contacting us.
You can request access, correction, or deletion of your personal information.

6. Third-Party Platforms

Our communication may include links to third-party platforms. We are not responsible for the privacy practices of those websites or apps.

7. Updates to Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us:

If you have questions about this Privacy Policy, reach us at:
LUXERRA
marketing@luxerraindia.com
91477 41131